Monday, Wednesday & Friday 6.30am–2.30pm and 6.30–8.30pm
Tuesday & Thursday 6.30am–1.30pm and 6.30–8.30pm
Saturday & Sunday 8am–1pm
Members should not attend the fitness club if they are displaying the following symptoms:
New memberships are not currently available, but you can register interest for the waiting list by contacting the HSFC reception directly at firstname.lastname@example.org.
Fitness Suite Users:
Swimming Pool Users
Rules whilst Swimming:
Can I just turn up to use the facilities like before?
Unfortunately, no. We still require all members to book a slot for either our Fitness Suite or swimming pool.
How do I book my slot?
Members can book a slot via our online booking system (click on the ‘Members booking’ tab).
I haven’t received a confirmation email, what do I do?
First check your junk or spam email as it may have been directed there. If you still cannot find it, you should phone the HSFC reception on 0208 872 8106.
How early in advance can I make a booking?
You can book a Fitness Suite or swimming slot up to seven days in advance.
How do I cancel my booking?
You can cancel your booking up to one hour before your session. To do this, click ‘Manage your booking’ in your original confirmation email and choose the ‘Cancel booking’ option.
Why are some of the slot times for the swimming pool different?
To accommodate both the Harrow School and HSFC members timetable, some of our swim sessions are 45 minutes long while others last an hour. This is to make sure as many members as possible can book a slot.
Why am I not allowed in earlier than my slot time to get ready?
We have created a slot system to ensure we only have a certain number of people in the building at one time. Our booking system also enables us to prevent people from different slot times mixing, so that we can support the COVID-19 Track and Trace system effectively.
Can I book to use the facilities twice in one day?
No, we are not allowing members to book two slots in one day. This includes booking a slot in two different facilities.
Can I bring a guest with me?
We are not allowing members to bring guests to either the Fitness Suite or the swimming pool. This is to help us control the number of people in the building at one time and ensure all our members have the opportunity to book a slot.
Why do you take my temperature on arrival?
We test the temperature of all our members before they use the facilities as part of our current COVID-19 policy. This allows us to stop anyone from entering who is showing one of the main symptoms of the disease.
What do I do if I have tested positive for COVID-19 and have recently used the facilities?
If you test positive for COVID-19, please let us know if you have used our facilities in the seven days before your positive test. This allows us to work out whom you may have been in contact with while here.
How does HSFC manage Track and Trace?
It is essential that members book their swimming or Fitness Suite slots in advance of attending the Sports Centre. Members must also scan the QR code for Track and Trace upon arrival.
6 per double lane and 3 per single lane.
8 members and 1 member of staff
There are marked-out areas to ensure social distancing is followed.
Female changing room: maximum of 16 members
Male changing room: maximum of 18 members